How does it work?
A simple, transparent process for effective collaboration. From initial brief to delivery, we support you at every step.
First contact
You send us your client's brief by email or via our form. We analyse the project and send you a detailed quote within 24 working hours.
- Client brief analysis
- Complexity assessment
- Detailed quote with timeline
- Guaranteed response within 24h
Approval & kickoff
Once the quote is approved, we organise a kickoff call to align our teams. We clarify objectives, timeline and expectations.
- 30-60 minute video call
- Final brief validation
- Detailed timeline
- Contact points defined
Design & mockups
Our team creates mockups according to your specifications or those of your designer. You approve before moving to development.
- Figma mockups or integration of your designs
- Desktop and mobile versions
- 2 revision rounds included
- Approval by email or video call
Development
Our team develops the project according to approved mockups. You have access to a staging environment to track progress.
- Real-time staging access
- Regular progress updates
- Clean, documented code
- Continuous quality testing
Revisions & testing
You test the site on staging and send us your feedback. We make necessary adjustments (2 revision rounds included).
- Cross-browser testing
- Responsive verification
- 2 revision rounds included
- Fixes within 48h
Delivery
Delivery of complete source code with documentation. We support you with deployment if needed.
- Complete source code
- Technical documentation
- Deployment guide
- 7-day post-delivery support
Our commitments
What we guarantee for every project.
Quote within 24h
Every request receives a detailed response within 24 working hours.
Deadlines met
We commit to announced deadlines. If we're running late, we let you know.
100% white-label
No mention of Kayden Digital. Your brand, your client, your reputation.
Quality code
Clean, documented code conforming to modern standards. Easy to maintain.
Clear and effective communication
No language barrier, no problematic time zone difference. A single Belgian contact who understands your challenges and speaks your language.
- Email
For briefs, approvals and follow-ups. Response within 24h.
- Video calls
For kickoffs and complex discussions. Google Meet or Zoom.
- Slack / WhatsApp
For quick exchanges and daily updates (optional).
Availability hours
Note: Our development team works European hours, no problematic time zone difference.
Questions about the process
Tout ce que vous devez savoir avant de travailler avec nous.
We prefer written exchanges (email) and scheduled video calls to ensure precise tracking of each project. This allows us to keep a record of all exchanges and avoid misunderstandings.
Two revision rounds are included in every project. If after these revisions you're still not satisfied, we discuss the specific points and find a solution together. Our goal is your satisfaction.
For urgent projects, we offer a supplement to speed up timelines. Contact us to discuss your specific needs and we'll see what we can do.
Absolutely. Many of our partner agencies entrust us with multiple projects simultaneously. We adapt our capacity to your needs and manage priorities together.
Ready to get started?
Send us your first brief and receive a quote within 24h.
Response guaranteed within 24 working hours